PHI Air Medical
  • - 3610H - Human Resources
  • Phoenix, AZ, USA
  • Full Time 5&2

Position Overview:

Reporting to the Vice President of Human Resources. This position is responsible for the Learning and Development needs of PHI Health.

Job Summary:

  • Responsible for coordinating the New Hire Academy, manage agenda, communication to employees, presenters, etc.
  • Builds process and provides training in conducting Stay Interviews.
  • Manages compliance with all regulatory employee training, preventing sexual harassment, etc.
  • Responsible for the Annual Performance Management Process. Update evaluations, provide training. 
  • Conducts review of all our Rewards and Recognition Programs and recommends a consistent and standard process to utilize organization wide.
  • Updates and keeps completion compliance of the New Supervisor (Leader) Training Agenda, works with presenters to update content as applicable.
  • Responsible for the ongoing Leadership Development training and process, renewals and training coordination.
  • Coordinates and plans the Annual Supervisor (Leader) Training. Works with Directors to ensure Supervisors are signed up, evaluates content to avoid duplication and ensures a positive learning experience.
  • Collaborates with Leadership to develop their team members through Career Progression for Succession Planning.
  • Designs user-friendly processes, guidelines, and documentation.
  • Ensures the learning tools are available, partners with our Information Technology (IT) department.
  • Travel as necessary to meet the business needs.

Other job duties as applicable.


  • Phoenix, AZ
  • 5 & 2

Qualification Requirements: 

  • Bachelor's Degree in business management or related field required, or equivalent 10-15 years combined experience in human resources and learning and development. 
  • 5+ years of experience working as a L&D Manager, Training Manager or other relevant position.
  • Significant experience with effective learning and development methods.
  • Good knowledge of e-learning platforms and practices.
  • Practical experience with MS Office and Learning Management Systems (LMS).
  • Strong communication and negotiation skills with a good ability to build relations with employees and vendors.
  • Strong organizational skills with business-oriented thinking.
  • Healthcare or Aviation compensation experience preferred.
  • Professional in matters of high confidentiality.  
  • Highly proficient with Microsoft office products, advanced level in Excel proficiency.

Organizational Core Competencies:

 Safe. We are absolute in our belief in the tenets of Destination Zero and that Zero is not only achievable, but the only acceptable outcome.

Efficient. We are focused on outcomes that are smart and responsible by making the best use of our resources to maximize overall productivity and achieve sustainable profitability as a high performing organization.

Quality. We are committed to ensuring excellent organizational performance which produces sustainable and reliable outcomes. 

Service. We are dedicated to the service of our customers, our communities and each other.

Behavorial Competencies:

Team Player - Effective performers are team oriented. They identify with the larger organizational team and their role within it. They share resources, respond to requests from other parts of the organization, and support larger legitimate organizational agendas as more important than local or personal goals.

Positive Impact - Effective performers make positive impressions on those around them. They are personable, self-confident, and generally likable. They are optimistic and enthusiastic about what they do, and their excitement is contagious. They energize those around them.

Mission Focus - Effective performers understand and support the organization's mission – its core purpose for being. They believe in the mission, value it, and are committed to it. They communicate it to staff, stand behind it, and interpret its applications for others. They frequently refer to the mission and incorporate it into daily activities.

Conflict Management - Effective performers recognize that conflict can be a valuable part of the decision-making process. They are comfortable with healthy conflict and they support and manage differences of opinion. They thwart destructive competition or friction and use consensus to debate and resolve issues.

Problem Solving & Decision Making - Effective performers are able to identify problems, solve them, act decisively, and show good judgement. They isolate causes from symptoms, and compile information and alternatives to illuminate problems or issues. They involve others as appropriate and gather information from a variety of sources. They find a balance between studying the problem and solving it. They readily commit to action and make decisions that reflect sound judgement.

Customer Orientation - Effective performers stay close to customers and consumers. They view the organization through the eyes of the customer and go out of their way to anticipate and meet customer needs. They continually seek information and understand market trends.

 Hiring Manager: Maria Costella


PHI Air Medical
  • Apply Now

  • Sign Up For Job Alerts

  • Follow Us On Social Media

  • Follow Our Jobs On Facebook Follow Our Jobs On Twitter
  • Share This Page