PHI Air Medical
  • - 3835L - Admin-Supply Chain-PHI Health
  • Phoenix, AZ, USA
  • Full Time 5&2

Under the general direction of the Vice President, Supply Chain – the Director, Supply Chain will lead the division to ensure best in class processes and delivery of aviation material and components as well as medical equipment and supplies. The Director will conduct continuous needs assessment reviews and will develop and implement an efficient, cost effective and safety conscious supply chain management process. This position is responsible for full cycle supply chain management including but not limited to: sourcing, contracting, logistics, inventory, component repair and warranty, vendor and relationship management, and oversight of storing, handling and shipping of all equipment, parts and operations materials. Travels as necessary to meet business needs.


  • Directly responsible for overall execution of supply chain operations, including sourcing, qualifying and selection of vendors, product inventory/warehousing and distribution of materials and equipment.
  • Utilizes ERP planning system to ensure that item-level forecasts are utilized for internal planning purposes and transitioned to actionable procurement messages
  • Drives organization of full supply chain management processes across a de-centralized network
  • Produces strategic plans to improve productivity, quality and efficiency of logistics and operations
  • Develops tools and utilizes analytics to capture and plan the appropriate the appropriate levels of inventory for current and future demand signals
  • Ensures that best in class industry standards are documented and followed for proper and efficient packaging, product storage and compliance documentation
  • Drives collaboration with all business partnerships'including suppliers, intermediaries, third party service providers and customers
  • Develops and delivers vendor performance metrics. Drives corrective action and recovery efforts for underperforming and delinquent vendors
  • Acts has departmental escalation point for mitigation of all internal and external execution task barriers
  • Ensures there are no material/equipment-related causes for operational bases being out of service
  • Works with urgency on material/equipment recovery efforts, ensuring vendors and suppliers are supporting PO requirements
  • Performs other tasks and duties as assigned in an efficient, effective and cost conscious manner'complying with all PHI Health policies, procedures and regulations, in accordance with the regulatory environment.


  • 5 & 2
  • Phoenix, AZ


  • Bachelor's degree in business management or related discipline required; Master's degree strongly preferred.
  • Minimum of 10 years' experience in supply chain management.
  • Minimum of 3 - 5 years' experience in Aviation.
  • Certification in one of the following: Certified Supply Chain Professional/Certified in Production and Inventory Management/Certified Professional in Supply Management preferred.
  • Project Management/Six Sigma or advanced training preferred
  • Experience with implementing major organizational change, including significant supply chain redesign and operational efficiency improvements.
  • Ability to quickly establish credibility and respect; working with others in a collaborative and solutions focused manner to achieve win-win outcomes.
  • Experience operating in FAA and/or DEA-regulated environments
  • Professional maturity and gravitas.
  • Able to work to deadlines and adapt to changing conditions.
  • Excellent verbal and written communication skills.
  • Strong analytical skills and financial acumen are required.
  • Ability to recognize and generate effective and pragmatic solutions to new situations and problems as they arise.
  • Must have a working knowledge of finance and/or accounting in terms of budgeting and cost management.
  • This position is designated Safety Sensitive for purposes of the Arizona Medical Marijuana Act.


  • Safe. We are absolute in our belief in the tenets of Destination Zero and that Zero is not only achievable, but the only acceptable outcome.
  • Efficient. We are focused on outcomes that are smart and responsible by making the best use of our resources to maximize overall productivity and achieve sustainable profitability as a high performing organization. 
  • Quality. We are committed to ensuring excellent organizational performance which produces sustainable and reliable outcomes.
  • Service. We are dedicated to the service of our customers, our communities and each other.


  • Delegation - Effective performers willingly entrust work to others. They provide clear guidelines, monitor, redirect, and set limits as needed. They provide challenging assignments whenever possible, sharing the authority and providing resources and support that empower others to meet their expectations.
  • Influence - Effective performers are skilled at directing, persuading, and motivating others. They are able to flex their style to direct, collaborate, or empower, as the situation requires. They have established a personal power base built on mutual trust, fairness, and honesty.
  • Strategic Thinking - Effective performers act with the future in mind. They plan and make decisions within the framework of the enterprise's strategic intent. They know and understand the factors influencing strategy (e.g., core competence, customers, competition, and the organization's current strengths and limitations). They consider future impact when weighing decisions. They constantly think in terms of expanding the business and are always looking for new ways to grow and achieve competitive advantage.
  • Visioning - Effective performers are imaginative. They can create a vision of a preferred future for their teams. They communicate it clearly and enthusiastically in such a way that others are attracted to it. They can bring the vision to life for team members
  • Business Thinking - Effective performers see the organization as a series of integrated and interlocking business processes. They understand general business concepts that govern these systems and their interfaces. They create and/or realign these systems in response to changing business needs. They understand that a change in one process can have dramatic and unintended impact across the entire organization. They are adept at using these interdependencies to synergistic advantage
  • Leader Identification - Effective performers identify with the role of leader and enjoy positions of responsibility and the exercise of authority. They understand that management is a distinct vocation and choose to be in a leadership position.
  • Organizing & Planning - Effective performers have strong organizing and planning skills that allow them to be highly productive and efficient. They manage their time wisely and effectively prioritize multiple competing tasks. They plan, organize, and actively manage meetings for maximum productivity.
  • Results Orientation - Effective performers maintain appropriate focus on outcomes and accomplishments. They are motivated by achievement and persist until the goal is reached. They convey a sense of urgency to make things happen. They respect the need to balance short- and long-term goals. They are driven by a need for closure.
  • Talent Management - Effective performers keep a continual eye on the talent pool, monitoring skills and needs of all team members. They expand the skills of staff through training, coaching, and development activities related to current and future jobs. They evaluate and articulate present performance and future potential to create opportunities for better use of staff abilities. They identify developmental needs and assist individuals in developing plans to improve themselves. They stay proficient in appropriate talent management processes, including best practices for prospecting, recruiting, selection, orientation, and succession management.
  • Team Management - Effective performers create and maintain functional work units. They understand the human dynamics of team formation and maintenance. They formulate team roles and actively recruit and select to build effective workgroups. They develop and communicate clear team goals and roles, and they provide a level of guidance and management appropriate to the circumstances. They reward team behavior and foster a team atmosphere in the workplace.

 Hiring Manager: Jordan Lewis

PHI Air Medical
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