Communications Specialist - Lexington, KY - Sign on Bonus up to $7,500 effective through 01/31/2023 - Lexington , KY

JOB SUMMARY

Receive, coordinate, and relay requests for air medical transport.
Responsible for quality and accurate documentation of all Communications Center activities.
Flight follow aircraft (computer aided and/or manual sectional charts) on missions and initiates emergency action plans in case of incident/accident.
Maintains positive relationships with customers and other air medical transport providers.
Calculates and provides price quotes for non-emergent air medical transports. Coordinates all aspects of patient transports, nationally and internationally.
Effectively manages the transfer center to ensure that patient transfers are facilitated within a timely manner.
Other duties that may be assigned.

SCHEDULE/LOCATION

QUALIFICATIONS/EXPERIENCE

High School Diploma or equivalent
Prior fire, police, or EMS dispatch and medical terminology background preferred
Possess intermediate knowledge and proficiency with computer operating systems.
Ability to type at least 25 words a minute.
Excellent Customer Service skills.
Ability to handle stressful situation involving multiple simultaneous critical events in an organized and professional manner is a must.
Must have an EMT License
Must be able to pass pre-placement drug screening and background screen

SALARY

CORE COMPETENCIES

Safe. We are absolute in our belief in the tenets of Destination Zero and that Zero is not only achievable, but the only acceptable outcome.
Efficient. We are focused on outcomes that are smart and responsible by making the best use of our resources to maximize overall productivity and achieve sustainable profitability as a high performing organization.
Quality. We are committed to ensuring excellent organizational performance which produces sustainable and reliable outcomes.
Service. We are dedicated to the service of our customers, our communities and each other.

BEHAVIORAL COMPETENCIES

Drive & Energy – The ability to maintain a fast pace and continue to produce during exhausting circumstances.
Functional & Technical Expertise – Allows the individual to add organizational value through unique expertise and serve as a resource to the organization within his/her area of expertise
High Standards – Sets the stage for continuous improvements, the adoption of best practices and ultimately influences organizational standards.
Initiative – Takes a proactive approach and takes action without being prompted.
Integrity – Acts ethically and honestly and applies those standards of behavior to daily work activities.

Hiring Manager: Mary Alcorn