PHI Air Medical
  • - 3774C - Comm Spec-EMS Communications
  • Lexington , KY, USA
  • Full Time 3&4

JOB SUMMARY

  • Receive, coordinate, and relay requests for air medical transport.
  • Responsible for quality and accurate documentation of all Communications Center activities.
  • Flight follow aircraft (computer aided and/or manual sectional charts) on missions and initiates emergency action plans in case of incident/accident.
  • Maintains positive relationships with customers and other air medical transport providers.
  • Calculates and provides price quotes for non-emergent air medical transports. Coordinates all aspects of patient transports, nationally and internationally.
  • Effectively manages the transfer center to ensure that patient transfers are facilitated within a timely manner.
  • Other duties that may be assigned.

SCHEDULE/LOCATION

  • 3 & 4

QUALIFICATIONS/EXPERIENCE

  • High School Diploma or equivalent
  • Prior fire, police, or EMS dispatch and medical terminology background preferred
  • Possess intermediate knowledge and proficiency with computer operating systems.
  • Ability to type at least 25 words a minute.
  • Excellent Customer Service skills.
  • Ability to handle stressful situation involving multiple simultaneous critical events in an organized and professional manner is a must.
  • Must have an EMT License
  • Must be able to pass pre-placement drug screening and background screen

SALARY

  • Regular pay scale applies

CORE COMPETENCIES

  • Safe. We are absolute in our belief in the tenets of Destination Zero and that Zero is not only achievable, but the only acceptable outcome.
  • Efficient. We are focused on outcomes that are smart and responsible by making the best use of our resources to maximize overall productivity and achieve sustainable profitability as a high performing organization. 
  • Quality. We are committed to ensuring excellent organizational performance which produces sustainable and reliable outcomes.
  • Service. We are dedicated to the service of our customers, our communities and each other.

BEHAVIORAL COMPETENCIES

  • Drive & Energy – The ability to maintain a fast pace and continue to produce during exhausting circumstances.
  • Functional & Technical Expertise – Allows the individual to add organizational value through unique expertise and serve as a resource to the organization within his/her area of expertise
  • High Standards – Sets the stage for continuous improvements, the adoption of best practices and ultimately influences organizational standards.
  • Initiative – Takes a proactive approach and takes action without being prompted.
  • Integrity – Acts ethically and honestly and applies those standards of behavior to daily work activities.

Hiring Manager: Mary Alcorn

PHI Air Medical
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