Patient Financial Services Quality Assurance Analyst - Phoenix, AZ - Sign on Bonus up to $7,500 effective through 01/31/2023 - Phoenix, AZ

JOB SUMMARY

Reviews/develops system reports to assist in monitoring department productivity, account receivable trends and payer issues.
Performs monthly auditing employee audits to ensure compliance and identify training opportunities.
Performs monthly sytem audits, to ensure compliance and fee schedules are verified.
Collaborates with leadership to prioritize projects, based on risk evaluated through audit.
Determines trends in employee production activity to establish benchmarks.
Assists in implementation of production changes to support efficiencies and business initiatives.
Performs and reviews data exception reports to ensure data is corrected and continuously validated.
Ensures system libraries, constants and general configurations meet production and security requirements.
Demonstrates a broad cross-functional knowledge of the department and of the company in order to evaluate best-practices.
Researches causal factors and offers potential solutions of adverse trends.
Presents findings and recommendations to leadership.
Available for focused sample auditing for critical issue identification.
Any other duties as assigned.
Supports company Safety Management System activities.
Complies with company HS&E policies and procedures.
Understands and provides visible support of Destination Zero.

SCHEDULE/LOCATION

QUALIFICATIONS/EXPERIENCE

Undergraduate degree strongly preferred – demonstrated skills and experience may be substituted for some years of formal education
Advanced excel skills and database management understanding required
Previous auditing, quality assurance and analytical experience required
Healthcare administration background preferred
Professional oral and written presentation skills required
Preferential consideration will be provided to current employees who have demonstrated the abilities and education to perform the job requirements as documented in the description above.
Must be able to pass a pre-placement drug test and background screen
This position is designated Safety Sensitive for purposes of the Arizona Medical Marijuana Act.

SALARY

CORE COMPETENCIES:

Safe. We are absolute in our belief in the tenets of Destination Zero and that Zero is not only achievable, but the only acceptable outcome.
Efficient. We are focused on outcomes that are smart and responsible by making the best use of our resources to maximize overall productivity and achieve sustainable profitability as a high performing organization.
Quality. We are committed to ensuring excellent organizational performance which produces sustainable and reliable outcomes.
Service. We are dedicated to the service of our customers, our communities and each other.

BEHAVIORAL COMPETENCIES:

Drive & Energy – The ability to maintain a fast pace and continue to produce during exhausting circumstances.
Functional & Technical Expertise – Allows the individual to add organizational value through unique expertise and serve as a resource to the organization within his/her area of expertise
High Standards – Sets the stage for continuous improvements, the adoption of best practices and ultimately influences organizational standards.
Initiative – Takes a proactive approach and takes action without being prompted.
Integrity – Acts ethically and honestly and applies those standards of behavior to daily work activities.

Hiring Manager: Marlen Lopez