PHI Air Medical
  • - 3625F - Admin-FIN-EMS-Mgmt
  • Phoenix, AZ, USA
  • Full Time 5&2


  • Prioritize and share in distribution and processing of high volume of work
  • Demonstrate proficiency in GH Live, GE/Centricity and external software as required
  • Ability to review, and evaluate patient accounts for appropriate handling in response to correspondence or phone calls
  • Scanning and Data Entry of all incoming correspondence
  • Ability to identify and summarize all documents and determine next action
  • Ability to navigate shared drive to post and retrieve documents
  • Demonstrate understanding of HIPAA when working with patient records to include release of information
  • Coordinate with PHI's Privacy Officer to ensure all PHI's processes and procedures are followed for distribution of information
  • Perform lien review and lien release while working closely with Director of Patient Financial Services
  • Perform insurance verification in support of pre-billing
  • Demonstrates basic understanding of insurance types, financial classes and COB 
  • Perform basic collection activities to include patient calls to discuss balance, setting up payment plans and screening for client charity plan submission
  • Provides support in ensuring all support functions are meeting production goals in a timely manner
  • Provides oversight of CIP accounts to ensure state specific guidelines and research is followed
  • Assists management with month end reports to include billing and ensure CIP's are current.
  • Understands all policies and procedures in order to ensure that training and auditing align with policies 
  • Perform Attachment removals and TRW requests for assigned states 
  • Provide on-the-job training for new hires and existing employees with additional training needs.


  • 5 & 2
  • Phoenix, AZ


  • High school diploma or GED equivalent.
  • Have 1 year of previous experience in medical billing/collections or applicable customer service experience along with completion/certification of medical billing.
  • Knowledge of general office procedures and using office equipment. 
  • Have PC skills and knowledge of Microsoft Office Word and Excel at a high level.
  • Must have prior experience with email and using the web.


  • Regular pay scale applies


  • Safe. We are absolute in our belief in the tenets of Destination Zero and that Zero is not only achievable, but the only acceptable outcome.
  • Efficient. We are focused on outcomes that are smart and responsible by making the best use of our resources to maximize overall productivity and achieve sustainable profitability as a high performing organization. 
  • Quality. We are committed to ensuring excellent organizational performance which produces sustainable and reliable outcomes.
  • Service. We are dedicated to the service of our customers, our communities and each other.


  • Drive & Energy – The ability to maintain a fast pace and continue to produce during exhausting circumstances.
  • Functional & Technical Expertise – Allows the individual to add organizational value through unique expertise and serve as a resource to the organization within his/her area of expertise
  • High Standards – Sets the stage for continuous improvements, the adoption of best practices and ultimately influences organizational standards.
  • Initiative – Takes a proactive approach and takes action without being prompted.
  • Integrity – Acts ethically and honestly and applies those standards of behavior to daily work activities.

This position has been closed and is no longer available.
PHI Air Medical


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