PHI Air Medical
  • - 3625F - Admin-FIN-EMS-Mgmt
  • Phoenix, AZ, USA
  • Full Time 5&2

JOB SUMMARY

  • Research credit balance accounts to determine proper balance and credit notification to payers.
  • Research and review of proper contractual and allowable adjustments.
  • Follow up with payers and patients for proper address and payee addresses.
  • Prepare refund packets to payers and patients.
  • Call insurance companies regarding refund requests with the ability to dispute those that are found with discrepancies.
  • Review accounts for proper posting of payments.
  • Ensuring all credits are applied correctly/required by means of analyzing patient accounts and reviewing EOB's.
  • Prepare approved refund spreadsheet for executive review and approval.
  • Ensuring all credits are applied correctly/required by means of analyzing patient accounts and reviewing EOB's.
  • Prepare approved refund spreadsheet for executive review and approval
  • Call patients and/or estates to determine proper refund address and verification.

SCHEDULE/LOCATION

  • 5 & 2
  • Phoenix, AZ

QUALIFICATIONS/EXPERIENCE 

  • Must have completed high school diploma (or GED equivalent) and have a minimum of 2 years of previous experience in medical billing/collections with a progressive increase in complexity and responsibilities
  • Must have knowledge of general office procedures using office equipment
  • Must have PC skills and demonstrated proficiency in Microsoft Office Word, Excel and medical billing software
  • Must have prior experience with email and using the internet
  • Knowledge in (experienced preferred) data analysis and or payment processing.
  • Detail oriented with the ability to multi-task.
  • Proficient in understanding accounts receivable and or have an extensive background in payment posting.
  • Some college preferred
  • Must be able to pass a pre-placement drug test and background screen.

CORE COMPETENCIES

  • Safe. We are absolute in our belief in the tenets of Destination Zero and that Zero is not only achievable, but the only acceptable outcome.
  • Efficient. We are focused on outcomes that are smart and responsible by making the best use of our resources to maximize overall productivity and achieve sustainable profitability as a high performing organization. 
  • Quality. We are committed to ensuring excellent organizational performance which produces sustainable and reliable outcomes.
  • Service. We are dedicated to the service of our customers, our communities and each other.

BEHAVIORAL COMPETENCIES

  • Team Player - Effective performers are team oriented. They identify with the larger organizational team and their role within it. They share resources, respond to requests from other parts of the organization and support larger legitimate organizational agendas as more important than local or personal goals.
  • Positive Impact - Effective performers make positive impressions on those around them. They are personable, self-confident and generally likable. They are optimistic and enthusiastic about what they do, and their excitement is contagious. They energize those around them.
  • Mission Focus - Effective performers understand and support the organization's mission - its core purpose for being. They believe in the mission, value it and are committed to it. They communicate it to staff, stand behind it and interpret its applications for others. They frequently refer to the mission and incorporate it into daily activities.
  • Conflict Management - Effective performers recognize that conflict can be a valuable part of the decision-making process. They are comfortable with healthy conflict, and they support and manage differences of opinion. They thwart destructive competition or friction and use consensus to debate and resolve issues.
  • Problem Solving & Decision Making - Effective performers are able to identify problems, solve them, act decisively and show good judgment. They isolate causes from symptoms, and compile information and alternatives to illuminate problems or issues. They involve others as appropriate and gather information from a variety of sources. They find a balance between studying the problem and solving it. They readily commit to action and make decisions that reflect sound judgment.
PHI Air Medical
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