PHI Air Medical
  • - 3625F - Admin-FIN-EMS-Mgmt
  • Phoenix, AZ, USA
  • Full Time 5&2


  • Provides oversight of daily workflows of employees and software systems in the production environment.
  • Assists in development of processes to support and improve production.
  • Provides operational supervision for team of employees.
  • Monitors daily billing and collection activity to ensure benchmarks are met.
  • Communicates daily with team members and management to share priorities, issues and accomplishments.
  • Performs daily and weekly monitoring of account receivable and/or billing to include queue reviews, payer issues and aged accounts.
  • Demonstrates detailed knowledge of regional insurance requirements.
  • Acts as a liaison for outside collection agencies, partner facilities and other providers by assisting with requests and questions.
  • Demonstrates ability to take direction, coordinate projects and prioritize assignments on individual and departmental level.
  • Demonstrates software expertise that includes Microsoft Office Suite. Ability to quickly learn multiple billing and patient account software tools in order to act as a resource for training.
  • Assists with daily and monthly close of billing and/or cash postings.
  • Audits accounts to ensure training and production standards.
  • Researches, evaluates, and implements payer specific billing policies and guidelines appropriate for insurance billing and collection follow-up.
  • Maintains functioning knowledge of all department positions in order to backup and train as needed.
  • Provides audit findings and detailed employee training.
  • Reviews and approves timely filing actions, patient complaints and adjustments of accounts.
  • Creates, analyzes and maintains reports.
  • Any other duties as assigned.
  • Supports company Safety Management System activities.
  • Complies with company HS&E policies and procedures.
  • Understands and provides visible support of Destination Zero


  • 5 & 2
  • Phoenix, AZ


  • Prior experience should include 5-10 years of medical billing experience.
  • Must have demonstrated a high degree of technical skills and behavioral competencies in previous positions.
  • High School diploma or equivalent.
  • Must be able to pass a pre-placement drug test and background screen


  • Regular pay scale applies


  • Safe. We are absolute in our belief in the tenets of Destination Zero and that Zero is not only achievable, but the only acceptable outcome.
  • Efficient. We are focused on outcomes that are smart and responsible by making the best use of our resources to maximize overall productivity and achieve sustainable profitability as a high performing organization. 
  • Quality. We are committed to ensuring excellent organizational performance which produces sustainable and reliable outcomes.
  • Service. We are dedicated to the service of our customers, our communities and each other.


  • Conflict Management – Can recognize that conflict can be a valuable part of the decision-making process.
  • Mission Focus – Understands and supports the organization's mission – its core purpose of being.
  • Positive Impact – Can make positive impressions on those around you.
  • Problem Solving & Decision Making – Can identify problems, solve them, act decisively, and show good judgment.
  • Team Player – Can identify with a larger organizational team and their role within it.

This position has been closed and is no longer available.
PHI Air Medical


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