PHI Air Medical
  • - 3627E - Adm-AMG-PHI Cares-Mgmt
  • Dallas, TX, USA
  • Full Time 5&2


  • Sells new membership through all avenues of communication such as marketing campaigns, community events, and direct mail-outs.
  • Maintains minimum renewal rate of existing customers within assigned sales territory of 80%.
  • Educates the community on the benefits of PHI Cares membership.
  • Accurately & efficiently controls the process of membership monies collected from all sales.
  • Effectively communicates with Membership Coordinators on accounts in process and provides appropriate and timely follow up with customers when asked by Membership Coordinators.
  • Assists in designing new membership marketing and training materials as necessary.
  • Schedules and collaborates community events with Operations Managers, Base Supervisors and Base personnel including need for marketing materials.
  • Reviews and appropriately responds to weekly membership data distributed by Membership Office with subsequent reports to Program Membership as directed.
  • Handles customer concerns and or complaints in a satisfactory and timely manner. Communicates significant complaint issues to Director Administrative Services.
  • Maintains updated calendar of public relations events using Share Point-PHI Care site.
  • Demonstrates knowledge of legal and regulatory issues related to air ambulance membership programs, confidentiality issues and HIPAA principles.


  • 5 & 2
  • Dallas, TX


  • High School diploma or GED required
  • Degree in health education, health science, marketing or related field preferred.
  • Minimum of 5 years work experience in a health-related or marketing field.
  • Excellent communication skills to include oral comprehension, oral expression, written comprehension and written expression.
  • Able to work in an organized fashion while managing multiple tasks simultaneously.
  • Ability to maintain financial responsibility of membership programs at all times.
  • Must be able to pass a pre-placement drug test and background screen


  • Regular pay scale applies


  • Safe. We are absolute in our belief in the tenets of Destination Zero and that Zero is not only achievable, but the only acceptable outcome.
  • Efficient. We are focused on outcomes that are smart and responsible by making the best use of our resources to maximize overall productivity and achieve sustainable profitability as a high performing organization. 
  • Quality. We are committed to ensuring excellent organizational performance which produces sustainable and reliable outcomes.
  • Service. We are dedicated to the service of our customers, our communities and each other.


  • Drive & Energy – The ability to maintain a fast pace and continue to produce during exhausting circumstances.
  • Functional & Technical Expertise – Allows the individual to add organizational value through unique expertise and serve as a resource to the organization within his/her area of expertise
  • High Standards – Sets the stage for continuous improvements, the adoption of best practices and ultimately influences organizational standards.
  • Initiative – Takes a proactive approach and takes action without being prompted.
  • Integrity – Acts ethically and honestly and applies those standards of behavior to daily work activities.

This position has been closed and is no longer available.
PHI Air Medical


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