PHI Air Medical
  • - 3625F - Admin-FIN-EMS-Mgmt
  • Phoenix, AZ, USA
  • Full Time 5&2

JOB SUMMARY

  • Perform in-depth transport reviews to verify all required fields are present for billing to include demographic information, mileage and facility information and clinical support of the bill.
  • Maintain a professional relationship with all facilities and first responders in order to obtain demographic information for billing.
  • Understand all payer requirements for prior-authorization, claim form completion and coordination of benefits.
  • Perform verification of insurances to include gathering benefit and all plan information.
  • Act as a patient advocate when discussing all options for outstanding balance resolution.
  • Organize and prioritize work to support production goals to include utilizing on-line tools and required systems and software.
  • Other responsibilities as assigned.

SCHEDULE/LOCATION

  • 5 & 2
  • Phoenix, AZ

QUALIFICATIONS/EXPERIENCE

  • High school diploma or GED equivalent.
  • Have 1 to 3 years of previous experience in medical billing/collections in a medical office, clinical site, or billing/collections office.
  • Knowledge of general office procedures and using office equipment.
  • Have PC skills and knowledge of Microsoft Office Word and Excel.
  • Must have prior experience with email and using the web.
  • Must be able to pass a pre-placement drug test and background screen

SALARY

  • Regular pay scale applies

CORE COMPETENCIES

  • Safety - Taking responsibility to put the tools and processes in place that will ensure your own safety and the safety of those around you. The key components of Safety are:  System (SMS), Risk Management, Safety Assurance, Personal Responsibility, Discipline, Compliance (Integrity), and Capacity for Collective Action.
  • Efficiency - Ability to maximize the benefits and profits, while minimizing effort and expenditure. The key components of Efficiency are:  Process Efficiency, Organizational Efficiency, Resource Allocation & Maximization, Measurement and Accountability, and Organizational Transparency
  • Quality - Meeting the customers' needs and conditions for success over the long term and to the greatest extent possible. The key components of Quality are:  Leadership Position, Technology, Technical Proficiency, Measurement and Accountability, and Innovation.
  • Customer Service - Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement. The key components of Customer Service are:  Communication, Consistency, Accessibility, Reliability, and Maintaining an Honest, Respectful and Professional Relationship.

BEHAVIORAL COMPETENCIES

  • Drive & Energy – The ability to maintain a fast pace and continue to produce during exhausting circumstances.
  • Functional & Technical Expertise – Allows the individual to add organizational value through unique expertise and serve as a resource to the organization within his/her area of expertise
  • High Standards – Sets the stage for continuous improvements, the adoption of best practices and ultimately influences organizational standards.
  • Initiative – Takes a proactive approach and takes action without being prompted.
  • Integrity – Acts ethically and honestly and applies those standards of behavior to daily work activities.
PHI Air Medical
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