PHI Air Medical
  • - PFS
  • Phoenix, AZ, USA
  • Full Time

JOB SUMMARY:  

  • Responsible for developing training materials and conducting training sessions for PFS Employees 
  • Design effective training programs for all applicable software systems within PFS 
  • Schedule training classes for all PFS employees as required (Group or Individual setting
  • Creating a training class and agenda for new PFS employee
  • Creating educational material specific to payers
  • Creating educational material visual and written for employees specific to job assignments
  • Creating and certifying subject matter experts
  • Creating testing material for knowledge base assignments
  • Corresponding with management team to determine training needs 
  • Maintaining records of all training classes and sessions for all employees
  • Maintaining and updating training material on the SharePoint website
  • Assist in auditing work performed by employees to determine remedial training for areas of improvement

SCHEDULE/LOCATION

  • 5 & 2
  • Phoenix, AZ

QUALIFICATIONS/EXPERIENCE

  • BS/BA in Business in Health Care or Adult Education required
  • Have 3 years of previous experience in education or training
  • Have 3 years of previous medical billing experience
  • Training Certifications preferred
  • Proficient in MS Office Software
  • Must be able to pass pre-placement drug screening and background screen

SALARY

  • Regular pay scale applies

CORE COMPETENCIES:

  • Safety - Taking responsibility to put the tools and processes in place that will ensure your own safety and the safety of those around you. The key components of Safety are: System (SMS), Risk Management, Safety Assurance, Personal Responsibility, Discipline, Compliance (Integrity), and Capacity for Collective Action.
  • Quality - Meeting the customers' needs and conditions for success over the long term and to the greatest extent possible. The key components of Quality are: Leadership Position, Technology, Technical Proficiency, Measurement and Accountability, and Innovation.
  • Efficiency - Ability to maximize the benefits and profits, while minimizing effort and expenditure. The key components of Efficiency are: Process Efficiency, Organizational Efficiency, Resource Allocation & Maximization, Measurement and Accountability, and Organizational Transparency
  • Customer Service - Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement. The key components of Customer Service are: Communication, Consistency, Accessibility, Reliability, and Maintaining an Honest, Respectful and Professional Relationship.

BEHAVIORAL COMPETENCIES:

  • Drive & Energy – The ability to maintain a fast pace and continue to produce during exhausting circumstances.
  • Functional & Technical Expertise – Allows the individual to add organizational value through unique expertise and serve as a resource to the organization within his/her area of expertise
  • High Standards – Sets the stage for continuous improvements, the adoption of best practices and ultimately influences organizational standards.
  • Initiative – Takes a proactive approach and takes action without being prompted.
  • Integrity – Acts ethically and honestly and applies those standards of behavior to daily work activities.
PHI Air Medical
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