PHI Air Medical
  • - Aviation/Maintenance Traditional
  • Colona, IL, USA
  • Full Time

• Performing under the general supervision of the Business Operations Manager, this position supervises and manages PHI personnel assigned to the base and daily base administrative functions but does not have operational control.

• Existing work schedule with additional administrative time as needed for base administration tasks.

• Current employment at PHI's Traditional base and in good-standing without active/current disciplinary action.
• Must have and maintain all current required certifications depending on professional affiliation (Clinical, Pilot or Mechanic).
• Must have excellent communication and human relation skills, and the ability to build working relationships with customer, base personnel and administration.
• Requires effective skills for interfacing with all levels of PHI staff and outside contacts.
• Previous supervisory/PHI lead experience preferred.
• High School Diploma or equivalent, College Degree preferred
• Must comply with Company and Air Medical policies
• Expected to fully understand and support Destination Zero, PHI's SMS Policy, to communicate the standards to the group, and is accountable for the group's performance.

• Regular pay scale applies with addition of $10,000 annual stipend for additional administrative duties and time.



  • Safety - Taking responsibility to put the tools and processes in place that will ensure your own safety and the safety of those around you. The key components of Safety are:  System (SMS), Risk Management, Safety Assurance, Personal Responsibility, Discipline, Compliance (Integrity), and Capacity for Collective Action.
  • Efficiency - Ability to maximize the benefits and profits, while minimizing effort and expenditure. The key components of Efficiency are:  Process Efficiency, Organizational Efficiency, Resource Allocation & Maximization, Measurement and Accountability, and Organizational Transparency
  • Quality - Meeting the customers' needs and conditions for success over the long term and to the greatest extent possible. The key components of Quality are:  Leadership Position, Technology, Technical Proficiency, Measurement and Accountability, and Innovation.
  • Customer Service - Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement. The key components of Customer Service are:  Communication, Consistency, Accessibility, Reliability, and Maintaining an Honest, Respectful and Professional Relationship.


  • Drive & Energy – The ability to maintain a fast pace and continue to produce during exhausting circumstances.
  • Functional & Technical Expertise – Allows the individual to add organizational value through unique expertise and serve as a resource to the organization within his/her area of expertise
  • High Standards – Sets the stage for continuous improvements, the adoption of best practices and ultimately influences organizational standards.
  • Initiative – Takes a proactive approach and takes action without being prompted.
  • Integrity – Acts ethically and honestly and applies those standards of behavior to daily work activities.
  • Conflict Management – Can recognize that conflict can be a valuable part of the decision-making process.
  • Mission Focus – Understands and supports the organization's mission – its core purpose of being.
  • Positive Impact – Can make positive impressions on those around you.
  • Problem Solving & Decision Making – Can identify problems, solve them, act decisively, and show good judgment.
  • Team Player – Can identify with a larger organizational team and their role within it.

This position has been closed and is no longer available.
PHI Air Medical


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