PHI Air Medical
  • - PFS
  • Phoenix, AZ, USA
  • Full Time

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PHI Air Medical is America's premier full-service air ambulance provider. We are currently looking for medical billing candidates ready to join our team of skilled and dedicated individuals supporting the mission of safety, quality care and customer service. This opportunity is for our central Phoenix medical billing location and is for regular business hours. Competitive salary and benefit package includes medical and dental insurance, 401K and vacation and sick time.

We have an exciting opportunity for a Medical Collector with 3-5 years previous experience in a medical billing and collections environment. Must be proficient in Microsoft Office – Word and Excel and must demonstrate excellent oral and written communication skills.

Our Ideal Candidate Will Possess:

  • Understanding of compliance and  payer requirements including Medicare and Medicaid
  • Analytical and research skills
  • Prior experience with Medical collections
  • Demonstrated ability to organize and prioritize work
  • Knowledge and experience in customer service
  • Excellent written and verbal communication skills

Position Responsibilities Include:

  • Performing in depth review of accounts to determine payer coverage requirements
  • Contacting patients and insurances to obtain payments
  • Submit appeals and reconsiderations     
  • Negotiate settlements and payment plans
  • Escalate problem accounts to obtain payments
  • Review all assigned accounts to determine priorities

Performing in depth review of accounts to determine payer coverage requirements.
Contacting patients and insurances to obtain payments.
Submit appeals and reconsiderations.
Negotiate settlements and payment plans.
Escalate problem accounts to obtain payments.
Review all assigned accounts to determine priorities.
No budget or supervisory responsibility.
Other responsibilities as assigned.

5 & 2
Phoenix, AZ

High school diploma or GED equivalent.
Have 3 to 5 years of previous experience in medical billing/collections in a medical office, clinical site, or billing/collections office.
Knowledge of general office procedures and using office equipment.
Have PC skills and knowledge of Microsoft Office Word and Excel.
Must have prior experience with email and using the web.

Regular pay scale applies


  • Safety - Taking responsibility to put the tools and processes in place that will ensure your own safety and the safety of those around you. The key components of Safety are:  System (SMS), Risk Management, Safety Assurance, Personal Responsibility, Discipline, Compliance (Integrity), and Capacity for Collective Action.
  • Efficiency - Ability to maximize the benefits and profits, while minimizing effort and expenditure. The key components of Efficiency are:  Process Efficiency, Organizational Efficiency, Resource Allocation & Maximization, Measurement and Accountability, and Organizational Transparency
  • Quality - Meeting the customers' needs and conditions for success over the long term and to the greatest extent possible. The key components of Quality are:  Leadership Position, Technology, Technical Proficiency, Measurement and Accountability, and Innovation.
  • Customer Service - Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement. The key components of Customer Service are:  Communication, Consistency, Accessibility, Reliability, and Maintaining an Honest, Respectful and Professional Relationship.


  • Drive & Energy – The ability to maintain a fast pace and continue to produce during exhausting circumstances.
  • Functional & Technical Expertise – Allows the individual to add organizational value through unique expertise and serve as a resource to the organization within his/her area of expertise
  • High Standards – Sets the stage for continuous improvements, the adoption of best practices and ultimately influences organizational standards.
  • Initiative – Takes a proactive approach and takes action without being prompted.
  • Integrity – Acts ethically and honestly and applies those standards of behavior to daily work activities.


This position has been closed and is no longer available.
PHI Air Medical


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