PHI Air Medical
  • - Administration
  • Phoenix, AZ, USA
  • Full Time


  • Gather and analyze user requirements and business process.
  • Design computer reports to meet business objectives and requirements
  • Write detailed description of user needs, program functions, and steps required to develop and modify computer programs.
  • Develop and conduct test plans for unit and system testing.
  • Consult on complex projects and function as a high level contributor.
  • Create user documentation and training materials.
  • Perform system administration and maintenance including configurations and security management.
  • Provide end-user technical support and perform system troubleshooting.
  • Provide end-user training and assist in technical writing of procedures and processes.
  • Interpret data, analyze results using statistical techniques and provide ongoing reports for both internal and external users.
  • Develop system functional specifications based on user requirements and business needs.
  • Develop and execute system functional test plans.
  • Develop system procedures as required.
  • Structure, report, and maintain a data set consisting of contractual landmarks to ensure compliance.
  • Filter and 'clean' data, and review computer reports, printouts, and performance indicators to locate and report on trends.



  • 5&2



  • Bachelor's degree or equivalent work experience
  • 1-5 years of computer analysis/programming work experience
  • Good written communication skills
  • Strong analytical skills
  • Ability to work well as a team member and should be experienced in the following:

*        Business processes

*        Chart business process flows and flow-charting software.

*        Microsoft Office (Excel, Access, PowerPoint, and Word), MS Project, Visio

  • Note: PHI experience may be considered as an alternative to college education requirements.



  • Regular pay scale applies



  • Safety - Taking responsibility to put the tools and processes in place that will ensure your own safety and the safety of those around you. The key components of Safety are: System (SMS), Risk Management, Safety Assurance, Personal Responsibility, Discipline, Compliance (Integrity), and Capacity for Collective Action.
  • Efficiency - Ability to maximize the benefits and profits, while minimizing effort and expenditure. The key components of Efficiency are: Process Efficiency, Organizational Efficiency, Resource Allocation & Maximization, Measurement and Accountability, and Organizational Transparency
  • Quality - Meeting the customers' needs and conditions for success over the long term and to the greatest extent possible. The key components of Quality are: Leadership Position, Technology, Technical Proficiency, Measurement and Accountability, and Innovation.
  • Customer Service - Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement. The key components of Customer Service are: Communication, Consistency, Accessibility, Reliability, and Maintaining an Honest, Respectful and Professional Relationship.



  • Drive & Energy – The ability to maintain a fast pace and continue to produce during exhausting circumstances.
  • Functional & Technical Expertise – Allows the individual to add organizational value through unique expertise and serve as a resource to the organization within his/her area of expertise
  • High Standards – Sets the stage for continuous improvements, the adoption of best practices and ultimately influences organizational standards.
  • Initiative – Takes a proactive approach and takes action without being prompted.
  • Integrity – Acts ethically and honestly and applies those standards of behavior to daily work activities.
  • Customer Orientation - Effective performers stay close to customers and consumers. They view the organization through the eyes of the customer and go out of their way to anticipate and meet customer needs. They continually seek information and understand regarding market trends.

This position has been closed and is no longer available.
PHI Air Medical


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