PHI Air Medical
  • - Administration
  • Phoenix, AZ, USA
  • Full Time


  • Responsible for assisting with PFS review table and subsequent actions required to facilitate gaining additional documentation and/or documents in order to process the patient's bill expeditiously and compliantly.
  • Responsible for assisting with education with new/current employees, contract employees related to proper documentation within the Golden Hour chart.
  • Responsible for assisting with clinical data collection, data analysis, and reporting QA/QI findings
  • Assists Communication Center with clinical support on transport questions as needed
  • Assists Manager Clinical Services with activities related to Risk Management and Compliance
  • Accountable for ensuring corporate Safety Management System activities are being effectively applied by staff personnel within PHI AMG.
  • Promote PHI's Destination Zero initiative
  • Any other duties as assigned



  • 5&2
  • Phoenix, AZ



  • Paramedic or RN with 3-5 years current air medical flight experience
  • Must be knowledgeable of the Golden Hour Data System and charting requirements
  • Must be detailed-oriented and ability to accurately collect, analyze and report data
  • Must be proficient in group educational presentations and have the ability to clearly communicate
  • Must be proficient with computers and MS Office, Excel database
  • Prefer advanced degree



  • Regular pay scale applies



  • Safety - Taking responsibility to put the tools and processes in place that will ensure your own safety and the safety of those around you. The key components of Safety are:  System (SMS), Risk Management, Safety Assurance, Personal Responsibility, Discipline, Compliance (Integrity), and Capacity for Collective Action.
  • Efficiency - Ability to maximize the benefits and profits, while minimizing effort and expenditure. The key components of Efficiency are:  Process Efficiency, Organizational Efficiency, Resource Allocation & Maximization, Measurement and Accountability, and Organizational Transparency
  • Quality - Meeting the customers' needs and conditions for success over the long term and to the greatest extent possible. The key components of Quality are:  Leadership Position, Technology, Technical Proficiency, Measurement and Accountability, and Innovation.
  • Customer Service - Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement. The key components of Customer Service are:  Communication, Consistency, Accessibility, Reliability, and Maintaining an Honest, Respectful and Professional Relationship.



  • Drive & Energy – The ability to maintain a fast pace and continue to produce during exhausting circumstances.
  • Functional & Technical Expertise – Allows the individual to add organizational value through unique expertise and serve as a resource to the organization within his/her area of expertise
  • High Standards – Sets the stage for continuous improvements, the adoption of best practices and ultimately influences organizational standards.
  • Initiative – Takes a proactive approach and takes action without being prompted.
  • Integrity – Acts ethically and honestly and applies those standards of behavior to daily work activities.
  • Conflict Management – Can recognize that conflict can be a valuable part of the decision-making process.
  • Mission Focus – Understands and supports the organization's mission – its core purpose of being.
  • Positive Impact – Can make positive impressions on those around you.
  • Problem Solving & Decision Making – Can identify problems, solve them, act decisively, and show good judgment.
  • Team Player – Can identify with a larger organizational team and their role within it.

This position has been closed and is no longer available.
PHI Air Medical


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